Privacy Policy

Sureka Group of Companies (“Sureka Group”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal data when you visit this website or communicate with us through it.

This policy is framed with reference to the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 together with the rules made under it, as applicable in India. By using this website, you acknowledge that you have read and understood this policy.

We collect only what we need in order to respond to you and to keep this website working properly.

• Information you give us. When you write to us or telephone us using the contact details published on this website, you may provide your name, organisation, email address, telephone number and the contents of your message.
• Technical information. Our hosting provider may automatically log your IP address, browser type and version, device and operating system, referring page, and the pages you view, along with the date and time of access.
• Cookies and similar technologies. This website is built to be light on tracking. Cookies are used only where strictly necessary for the site to be served securely, and we do not use them for advertising. Most browsers allow you to view, delete and block cookies through their privacy settings.

This website itself does not collect or store any information you submit — it carries no forms and no sign-up. Please do not send us financial account details, government identifiers or health information in unsolicited correspondence.

We process personal data for the following purposes:

• To respond to your enquiry and correspond with you about it;
• To evaluate business, supply, tender, partnership, media and career enquiries;
• To operate, secure, maintain and improve this website;
• To detect and prevent fraud, misuse or unauthorised access; and
• To comply with applicable law and to establish, exercise or defend legal claims.

We rely on your consent, on the necessity of processing for the purposes for which you voluntarily provide your data, and on our legitimate and legal obligations, as the basis for this processing.

We do not sell your personal data. We may share it in limited circumstances:

• Within the Group. With companies within the Sureka Group of Companies, where your enquiry relates to a particular business vertical.
• Service providers. With hosting, email, IT and professional service providers who process data on our instructions and under confidentiality obligations.
• Legal and regulatory. With courts, regulators, law enforcement or other authorities where required by law or to protect our rights, property or safety, or that of others.
• Corporate transactions. With counterparties and advisers in connection with any restructuring, merger, acquisition or transfer of business, subject to appropriate safeguards.

We retain personal data only for as long as is necessary for the purpose for which it was collected, or for such longer period as may be required under applicable law, for record-keeping, or for the establishment or defence of legal claims. When data is no longer required, we delete it or anonymise it.

We maintain reasonable technical and organisational security practices designed to protect personal data against unauthorised access, disclosure, alteration and destruction, including transport encryption and restricted internal access. No method of transmission over the internet or method of electronic storage is, however, completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may:

• Request access to a summary of the personal data we hold about you and how it is processed;
• Request correction, completion or updating of inaccurate or incomplete data;
• Request erasure of your data where it is no longer required for the purpose it was collected;
• Withdraw consent previously given, without affecting processing already carried out; and
• Raise a grievance regarding our handling of your personal data.

To exercise any of these rights, write to us at info@surekagroup.in. We may need to verify your identity before acting on a request.

This website is intended for a business audience and is not directed at children. We do not knowingly collect personal data of children. If you believe a child has provided us personal data, please contact us and we will take steps to delete it.

This website may contain links to third-party websites, including mapping services. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing them with any personal data.

If you have a concern about how your personal data has been handled, please contact our grievance contact:

• Email: info@surekagroup.in
• Post: Sureka Group of Companies, 3rd Floor, Basanta Enclave, B. Barua Road, Ulubari, Guwahati – 781007, Assam, India

We will acknowledge your grievance and respond within the timelines prescribed under applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The revised version will be posted on this page with an updated “last updated” date. Please review this page periodically.